Luiz Carlos Trabuco Cappi Major Changes At Bradesco

Bradesco is one of the most influential banks in Brazil. Over the past few years, the company has grown rapidly and started to serve more customers than ever before. Luiz Carlos Trabuco Cappi was the CEO of the company during this time of growth. He recently announced that he was resigning in order to focus on other things in his life. Although he made some mistakes while leading the company, Bradesco is in a much better position because of his leadership.

Online Banking

One of the best changes that Luiz Carlos Trabuco Cappi made to Bradesco was increasing the online lending options. There are many people who want to use online lending options instead of traditional banking. This is especially true for younger people who live in Brazil. Bradesco was one of the first companies to invest in online banking options for customers. Over the past few years, Bradesco has led the entire industry with their new technology.

Customer Service

When Luiz Carlos Trabuco Cappi took over Bradesco, the company had poor customer service and many customers were simply not happy working with the company. There are many customers who decided to start banking with other companies.

In order to grow in the future, Luiz Carlos Trabuco Cappi knew that the company needed to invest in upgrading the customer service team. Luiz Carlos Trabuco Cappi as the CEO of the firm decided to bring on many more people to help the customer service department. Not only that, but he completely changed the culture of the company in order to serve customers better.

Read more: Bradesco: New president to leave executive body, says Trabuco

Lending Options

Another major change that Luiz Carlos Trabuco Cappi made at Bradesco was increasing the number of lending programs offered to customers. This was a huge change for the company. At one time, the company only offered typical mortgages to potential home buyers. Luiz Carlos Trabuco Cappi decided to start offering small business loans for people who are interested in starting a business.

Although it took a few tweaks to the original plan, Bradesco is now one of the leading small business lenders in the country today. As the economy of Brazil continues to grow, more people than ever will start companies.

Farming Help

Luiz Carlos Trabuco Cappi is passionate about helping the farming industry. When he was young, he lived in a poor area where everyone owned a farm. He saw how difficult it can be to make a profit while owning a farm.

With the new lending programs offered by Bradesco, many farmers are able to get access to capital to invest in the growth of their farm. This is a huge change from the past.

Community Service

Luiz Carlos Trabuco Cappi has always been focused on helping the community. There are many people who want to help those who are less fortunate. Each year, Luiz Carlos Trabuco Cappi spends his own money to help others. Now that he is resigning from the company, he is going to use his time to invest in the lives of other people.